October 7, 2022
Medical call centers & other healthcare organizations are in dire staffing straights—& patients are paying the price Given...
Stephen Dean is COO of Keona Health, where he’s spent 14 years building AI systems that transform patient access. Before “agentic AI” was a term, his team was deploying autonomous systems that now handle millions of patient conversations annually.
October 7, 2022
Medical call centers & other healthcare organizations are in dire staffing straights—& patients are paying the price Given...
September 23, 2022
Gina Tabone, MSN, has led nurse staffing for over 25 years. She talks with Stephen Dean about her...
September 7, 2022
The problem with your telehealth workflow management You’re likely tired of doing busy work to help patients—a problem...
August 19, 2022
What is patient engagement software? A patient engagement solution is a cloud-based system that allows healthcare providers to...
July 22, 2022
What is healthcare consumerism? Healthcare consumerism, a growing trend in the healthcare industry, is when individual patients, also...
