20+
Specialties
100%
Appointment
Accuracy
30%+
Appointments
Self-Scheduled Online
70%
Less Training Time
Integrate Your Call Center Into Your Clinic Workflow
Patient Access Software Trusted By
Standardizing Care
In the ‘Standardize Care’ stage we simplify healthcare complexity to bring clarity with simple and effective standards. This foundation ensures every interaction meets the highest standard of care. This foundation of quality guides consistency, improves satisfaction and grounds future growth in efficiency and excellence.
Coordinating Care
‘Coordinate Care’ is where your patient service shines. By focusing on coordination across departments and measuring total efficiency, this stage aligns your entire organization toward exceptional patient access, refining processes to maximize impact and drive excellence.
Automating CareFlow
The ‘Automate CareFlow’ stage transforms patient care by integrating digital tools, automating workflows, and unifying data across services and systems. This consolidation reduces errors, enhances efficiency, and delivers consistent, high-quality care, enabling your team to focus on meaningful patient interactions while scaling operations seamlessly.
Engaging Everywhere
The ‘Engage Everywhere’ stage unifies communication channels and self-service options into a cohesive system. Integrating chat, SMS, self-service and the call center provides a seamless and consistent patient experience at every touchpoint, reducing call volumes and improving service quality.
Scaling Excellence
‘Scale Excellence’ transitions your organization to growth and greatness. Marketing, service, and finance converge to deliver and measure integrated service across marketing, outbound and inbound patient journeys. This unified approach scales service with precision, ensuring every aspect of the patient experience delivers coordinated care for growth, engagement, and financial success.
Standardize Care
Coordinate Care
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Automat CareFlow
Engage Everywhere
Scale Excellence
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Standardize Care
Standardizing Care
In the ‘Standardize Care’ stage we simplify healthcare complexity to bring clarity with simple and effective standards. This foundation ensures every interaction meets the highest standard of care. This foundation of quality guides consistency, improves satisfaction and grounds future growth in efficiency and excellence.
Coordinate Care
Coordinating Care
‘Coordinate Care’ is where your patient service shines. By focusing on coordination across departments and measuring total efficiency, this stage aligns your entire organization toward exceptional patient access, refining processes to maximize impact and drive excellence.
Automat CareFlow
Automating CareFlow
The ‘Automate CareFlow’ stage transforms patient care by integrating digital tools, automating workflows, and unifying data across services and systems. This consolidation reduces errors, enhances efficiency, and delivers consistent, high-quality care, enabling your team to focus on meaningful patient interactions while scaling operations seamlessly.
Engage Everywhere
Engaging Everywhere
The ‘Engage Everywhere’ stage unifies communication channels and self-service options into a cohesive system. Integrating chat, SMS, self-service and the call center provides a seamless and consistent patient experience at every touchpoint, reducing call volumes and improving service quality.
Scale Excellence
Scaling Excellence
‘Scale Excellence’ transitions your organization to growth and greatness. Marketing, service, and finance converge to deliver and measure integrated service across marketing, outbound and inbound patient journeys. This unified approach scales service with precision, ensuring every aspect of the patient experience delivers coordinated care for growth, engagement, and financial success.
The Only CRM Software built for Healthcare
Sophisticated Yet Simple
Healthcare CRM Software Integration
Keona Health Is Fully Integrated With Your Apps
Keona Health supports over 40 integrations to
harmonize your process.
Clinically-Crafted System
That makes intricate access easy by taking the weight off your staff.
Online Patient Self-Scheduling
Agent Intelligent Scheduling
Nurse Triage
Healthcare Call Center
AI-automated workflows streamline patient access, modernize the patient experience, and optimize your operations.
- Improved first call resolution, 25%+ more calls handled per hour, diminished wait times for patients.
- 70% reduction in training time for agents.
- Scalable operations using a single system of record.
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