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Case Studies

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February 25, 2026

Office Locations: 23 in Southern California Providers: 58 Orthopedic specialists and advanced practitioners, with a team of physical...

February 20, 2026

How a Large Orthopedic Practice Integrated Keona with Athenahealth Without Slowing Down Their Call Center A real-world look...

February 11, 2026

Call Center Operations Intermountain Healthcare is a large integrated delivery network with hospitals and clinics across Utah and...

January 27, 2026

How voice exchange eliminated after-hours chaos and achieved full adoption in one week “Keona gave us what we’ve...

January 20, 2026

It was just before 5 PM on a Friday when Denise, a busy mother, picked up the phone....

August 21, 2023

Central Maine Healthcare—Maine’s integrated healthcare delivery system Office Locations: Three main hospital locations across Maine, and additional supported...

May 4, 2023

EmergeOrtho provides patient-centered orthopedic care Office Locations: 45+ in 21 counties in North Carolina. Providers: 270 highly-trained orthopedic...

April 23, 2021

“ We have been charged with growing the business dramatically, and we needed a solution for handling our...