February 24, 2026
When your CFO asks, “Why can’t we just use the EHR portal?” Or another vendor pitches “AI scheduling”...
Stephen Dean is COO of Keona Health, where he’s spent 13 years building AI systems that transform patient access. Before “agentic AI” was a term, his team was deploying autonomous systems that now handle millions of patient conversations annually.
February 24, 2026
When your CFO asks, “Why can’t we just use the EHR portal?” Or another vendor pitches “AI scheduling”...
November 7, 2025
How Your Call Center Team Handles 60% More Calls Without Adding Headcount The phones don’t stop ringing. Thousands...
July 30, 2025
$200+ per missed appointment per missed appointment can add up to $80K+ in lost revenue per month for...
May 27, 2025
Dr. Patel’s orthopedic practice had a reputation problem, and she knew it. Not for clinical outcomes; those were...
May 7, 2025
How the Right Call Flow Gets Every Patient to the Right Place Diana is a heart patient who...
