July 30, 2025
$200+ per missed appointment per missed appointment can add up to $80K+ in lost revenue per month for...
Stephen Dean is COO of Keona Health, where he’s spent 14 years building AI systems that transform patient access. Before “agentic AI” was a term, his team was deploying autonomous systems that now handle millions of patient conversations annually.
July 30, 2025
$200+ per missed appointment per missed appointment can add up to $80K+ in lost revenue per month for...
May 27, 2025
Dr. Patel’s orthopedic practice had a reputation problem, and she knew it. Not for clinical outcomes; those were...
May 7, 2025
How the Right Call Flow Gets Every Patient to the Right Place Diana is a heart patient who...
April 10, 2025
George almost didn’t call. He’d been putting off the appointment for weeks: unsure whether his symptoms were serious...
November 19, 2024
Heading into 2025, healthcare organizations face increasing pressure to digitize patient access while protecting sensitive health information. Healthcare...
