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Peter Black

Peter Black is an author, consultant, and digital health expert based in Los Angeles. He received his master’s degree from UCLA.

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August 10, 2023

Priya had been the practice manager at a busy orthopedic practice for six years. She knew the sound...

March 20, 2023

Tipping Point In 2000, social scientist Malcolm Gladwell popularized the “tipping point” concept in his book, Tipping Point....

September 7, 2022

The problem with your telehealth workflow management You’re likely tired of doing busy work to help patients—a problem...

June 5, 2022

What is a CRM system in healthcare? CRM stands for Customer Relationship Manager, a type of software used...

May 31, 2022

What is patient self-scheduling in the healthcare industry? A patient self-scheduling platform empowers patients to schedule their own...