Provider Scheduling
Patient Online Scheduling
Boost Appointments By 30%+
Cut Calls & Costs
Improve Patient Safety
No Passwords, No Downloads
Provider Scheduling
Patient Scheduling
Provider Preferences Encoded
Equitable Distribution of Appointments
Campaigns with Scheduling, Rescheduling, & Cancellation
100% Accuracy
Self-Scheduling Demo
Our highly optimized healthcare scheduling software gives both patients and providers exactly what they need 24/7, anywhere.
Our patient self-scheduling platform goes beyond basic appointment booking. As a leading patient scheduling solution, we offer:
Smart Symptom-Based Scheduling
Our medical scheduling software uses intelligent logic to select appropriate appointment slots based on patients' symptoms and responses, ensuring efficient and accurate scheduling.
Multi-Resource Capabilities
Our patient scheduling platform simplifies complex scheduling scenarios:
Customized Call Flows
Our patient scheduling software adapts to your specific needs:
Care Team Integration
Our patient self-service platform supports processes requiring care team interaction:
Experience the difference with our advanced patient self-scheduling software. Whether you're a small practice or a large healthcare system, our patient scheduling solutions are designed to streamline your operations, improve patient satisfaction, and boost your bottom line.
Keona’s AI-powered medical appointment scheduling software automates complex schedules without sacrificing provider control.
Keona Health’s PSS allows patients to independently schedule, reschedule, or cancel appointments, 24/7, based on provider-defined rules. It integrates demographic collection, symptom screening, location/provider selection, and intelligent logic that manages complex appointment types.
No, patients can schedule online without creating an account or password, reducing friction while still ensuring proper matching with their medical record.
Yes, Keona supports advanced scheduling scenarios, including multi-resource (e.g., imaging + provider), sequential visits, round‑robin distribution, and complex workflows across different locations and providers.
Keona uses a built-in NLP‑powered symptom checker with Keona Health content that guides patients based on entered symptoms. It can route urgent cases away from self‑scheduling and toward emergency care.
Absolutely, providers and administrators can fully configure scheduling availability, visit reasons, appointment types, location, and provider preferences, insurance restrictions, buffer times, and even patient menus.
AI self‑scheduling lowers phone call volume (20-40%), improves accuracy, enhances patient satisfaction, boosts appointment fill rates, and maintains provider control, all leading to operational and financial gains.
Yes, the system integrates with major EHR/PM systems like Epic, Cerner, Allscripts, eClinicalWorks, and handles PM or EHR IDs for appointment types, providers, resources, and facilities via backend setup .
Yes, Keona supports intelligent scheduling patterns that predefine patient groups (e.g., those due for checkups) and invite them to self‑schedule via links, enabling efficient mass appointment campaigns.
A Health Desk core license is required, along with licensing for PSS (and Intelligent Scheduling, if needed). Setup and training are provided by Keona, after which most tasks are self‑administered.
Hospitals or practices can embed scheduling links in emails, texts, or websites. Admins can also pre‑configure provider/location/visit‑reason‑specific links or general scheduling buttons.
