Kara
Products

Healthcare CRM

CareDesk, an AI-powered healthcare CRM built specifically for medical professionals, optimizes the patient experience.

Triage Software

Patient triage is typically complex and involves a lot of variables, leading to errors, long queues and a long list of other unpleasant effects.

Intelligent Scheduling

Tired of scheduling errors, missed appointments, and unbooked appointment slots?

Knowledge Base

Deliver the information your agents need when they need it without making them search

Queue Manager

CareDesk Queue Manager is a powerful tool for managing clinical communication.

Patient Self-Scheduling

Designed for Providers, Made for Patients

Integration

Every tool used by a contact center can be integrated into a single interface.

Healthcare Campaigns

Coordinate outbound email, SMS and call campaigns. Tie marketing campaigns to specific appointments for true ROI.

Business Intelligence

Equip your supervisors with superpowered insights!

Patient Engagement

Proactively engage patients based on their risk factors and history.
Your Challenges

Staff Burnout and Turnover

Skilled staff burn out when every day is spent managing volume, rules, and interruptions.

Revenue Plateau

Hidden bottlenecks that prevent patients from getting scheduled, seen, and completed are removed

Inconsistent Nurse Triage

When triage decisions vary by who answers the call, risk increases.

Overwhelmed By Calls

Patients get helped the first time they reach out. Repetitive requests complete automatically.

Scheduling Chaos

When scheduling rules live in people’s heads, errors are inevitable.
Your Solutions

Phone & Chat (Kara)

Your phones get answered correctly, 24/7

Online Scheduling (Engage)

Your patients book the right appointment, the first time

Staff Guidance (Elevate)

Your newest hire performs like a veteran from day one

Clinical Triage (CNAI)

Evidence-based protocols protect patients and nurses

CareDesk Healthcare CRM

The patient access platform providers trust
Your Specialties

Urology

Book more urology procedures while no-shows drop by over 10%.

Women's Health

Reduce missed prenatal, screening and fertility visits — while reducing staff onboarding time by 70%.

Orthopedics

Keep your OR blocks full and cut the callbacks that pull staff off the floor.

Cardiology

Get critical cardiac patients seen days sooner — without overwhelming your team.

Primary Care

Increase preventive visits, reduce lost-to-follow-up across every age group, and achieve 100% encounter documentation.

Dermatology

Route cosmetic-sounding requests hiding medical urgency correctly, and see up to 94% cancellation.

Pediatrics

Give worried parents answers faster — and urgent children seen sooner with 60% self-scheduled appointments.

Vision Care

Get urgent vision problems seen faster and stop wrong appointment types by over 25%.
Your Benefits

EVALUATE

Case Studies

Our highly optimized healthcare scheduling software gives both patients and providers exactly what they need 24/7, anywhere.

Webinars

Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.

INSIGHTS

Blog & Insights

Latest thinking on healthcare patient access & service

Company News

Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.

Kara
Your Challenges

Staff Burnout and Turnover

Skilled staff burn out when every day is spent managing volume, rules, and interruptions.

Revenue Plateau

Hidden bottlenecks that prevent patients from getting scheduled, seen, and completed are removed

Inconsistent Nurse Triage

When triage decisions vary by who answers the call, risk increases.

Overwhelmed By Calls

Patients get helped the first time they reach out. Repetitive requests complete automatically.

Scheduling Chaos

When scheduling rules live in people’s heads, errors are inevitable.
Your Solutions

Phone & Chat (Kara)

Your phones get answered correctly, 24/7

Online Scheduling (Engage)

Your patients book the right appointment, the first time

Staff Guidance (Elevate)

Your newest hire performs like a veteran from day one

Clinical Triage (CNAI)

Evidence-based protocols protect patients and nurses

CareDesk Healthcare CRM

The patient access platform providers trust
Your Specialties

Staff Burnout and Turnover

Skilled staff burn out when every day is spent managing volume, rules, and interruptions.

Revenue Plateau

Hidden bottlenecks that prevent patients from getting scheduled, seen, and completed are removed

Inconsistent Nurse Triage

When triage decisions vary by who answers the call, risk increases.

Overwhelmed By Calls

Patients get helped the first time they reach out. Repetitive requests complete automatically.

Scheduling Chaos

When scheduling rules live in people’s heads, errors are inevitable.
Platform

Healthcare CRM

CareDesk, an AI-powered healthcare CRM built specifically for medical professionals, optimizes the patient experience.

Triage Software

Patient triage is typically complex and involves a lot of variables, leading to errors, long queues and a long list of other unpleasant effects.

Intelligent Scheduling

Tired of scheduling errors, missed appointments, and unbooked appointment slots?

Knowledge Base

Deliver the information your agents need when they need it without making them search

Queue Manager

CareDesk Queue Manager is a powerful tool for managing clinical communication.

Patient Self-Scheduling

Designed for Providers, Made for Patients

Integration

Every tool used by a contact center can be integrated into a single interface.

Healthcare Campaigns

Coordinate outbound email, SMS and call campaigns. Tie marketing campaigns to specific appointments for true ROI.

Business Intelligence

Equip your supervisors with superpowered insights!

Patient Engagement

Proactively engage patients based on their risk factors and history.
Your Benefits

EVALUATE

Case Studies

Our highly optimized healthcare scheduling software gives both patients and providers exactly what they need 24/7, anywhere.

Webinars

Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.

INSIGHTS

Blog & Insights

Latest thinking on healthcare patient access & service

Company News

Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.

Company News

Keona Health's (care)fully designed healthcare CRM gives both patients & providers exactly what they need 24/7, anywhere.

All

COVID

Healthcare CRM

Nurse Triage

Practical Dynamite

Scheduling

Telehealth

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Center For Data Innovation: ‘5 Q’s For Oakkar, CEO Of Keona Health’

Keona Health CEO Oakkar Oakkar sat down with the Center For Data Innovation for an in-depth Q&A. Read...

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MedCity: ‘Enhancing Hiring At Healthcare Practices With Technology’

Practical Dynamite

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MedCity: ‘Enhancing Hiring At Healthcare Practices With Technology’

Read Keona Health COO Stephen Dean’s latest article in MedCity News: ‘Enhancing Hiring At Healthcare Practices With Technology’...

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Axios: Keona Health raises $7M In Series A-1 Funding Round

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Axios: Keona Health raises $7M In Series A-1 Funding Round

Chapel Hill, N.C. – We are thrilled to announce that Keona Health has successfully raised $7 million in a...

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Healthcare Business Today: ‘Conquer Health Care Staffing Trap With AI’

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Healthcare Business Today: ‘Conquer Health Care Staffing Trap With AI’

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Keona Health Co-Founder Explains Why AI Conquers Stress In Teletriage

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Keona Health Co-Founder Explains Why AI Conquers Stress In Teletriage

Read Stephen Dean’s full interview with Healthcare IT News: “How AI can ease the burden of stressed-out teletriage...

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“Patient Access Model”—Next Steps

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“Patient Access Model”—Next Steps

“I Need To Transform Access & Staffing” Thanks for attending (or not attending 😂) my “Patient Access Model”...

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Learn about the latest trends in healthcare tech

January 17, 2023

Learn about the latest trends in healthcare tech

As #healthcare pressures mount, Keona’s COO, Stephen Dean, gives tips in Healthcare Business Today on succeeding in the “new normal.” ...

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