Thank you for your interest in downloading our white paper. We’ll explore Keona Health’s simple and seamless solution that connects your healthcare team with patients across the entire healthcare journey, from scheduling to triage to follow-up.
Keona offers an award-winning and holistic triage and call support software specifically designed to meet the needs of both patients and providers. Patients can self-schedule their own appointments, and providers can control their specific scheduling preferences. Keona’s cutting-edge CRM guides patients through the “digital front door” and everyone benefits.
Healthcare scheduling is complicated. The large barriers to a smooth patient experience have tripped up many organizations. To succeed you need a deeper collaboration between departments and hospitals within a system and rigorous planning and strategizing. True patient self-scheduling takes the burden off of your staff not just for scheduling, but also for handling cancellations, wait-listing, and rescheduling. Automated confirmation, reminders, calendar invitation, and navigation help patients arrive at the right time and place with everything they need.
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Keona’s CareDesk is both the front door to all healthcare services and the organizer of capacity and service flow. It was built by healthcare experts for healthcare providers. It is a holistic, HIPAA compliant telehealth solution. Its tools are designed to deliver informed and insightful resolutions across all patients’ needs. CareDesk also integrates with existing EHRs, PMs, telephone systems, and more.
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Keona’s Natural Language Processing Symptom Checker is the only digital healthcare symptom checker that guides non-clinical agents or patients through your precise triage workflow, or through scheduling an appointment with the right provider. Targeted for modern telehealth systems, natural language processing means health literacy is not assumed and misspellings are no longer a problem.
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