August 25, 2020
What is CRM in healthcare? A CRM (Customer Relationship Manager) is a database of potential and current customers...
Our highly optimized healthcare scheduling software gives both patients and providers exactly what they need 24/7, anywhere.
August 25, 2020
What is CRM in healthcare? A CRM (Customer Relationship Manager) is a database of potential and current customers...
June 8, 2020
On December 30, I had open heart surgery at Cleveland Clinic. I can’t deny that it was uncomfortable...
April 11, 2020
Renee had worked in the call center at a large cardiology group for six years. She knew every...
April 11, 2020
Book Review: It’s Your Call: Mastering the Telephones in Your Medical Practice by Elizabeth W. Woodcock MBA, FACMPE,...
April 10, 2020
Until recently, medical practices have had the luxury of ignoring patient experience metrics. Times are changing and failing...
