Your Challenges

Overwhelmed By Calls

Your staff handle more calls without hiring.

Staff Burnout and Turnover

Every new hire means starting training over, and the knowledge leaves with the last one.

Scheduling Chaos

Your scheduling rules multiply faster than any team can memorize them.

Revenue Plateau

More of your calls become kept appointments.

Inconsistent Nurse Triage

When every nurse on your team triages a little differently.
Your Solutions

AI Call Answering (Kara)

90% of calls completed across all call types, by Kara or your staff.

Patient Self-Service (Engage)

Your patients book online 24/7, against your own scheduling rules.

Guided Staff Support (Elevate)

99% of appointments scheduled correctly on first attempt, and onboarding time cut by about 70%.

Clinical Decision Support (Nurse Triage)

Schmitt-Thompson and other evidence-based protocols. Reduces nurse workload by 50%.

Healthcare CRM (CareDesk)

One record under every patient interaction, on every channel.
Your Specialties

Orthopedics & Sports Medicine

Complex surgical scheduling, coordinated. Cut onboarding time for new staff by about 70%.

Cardiology

Urgent cardiac symptoms route to the right place.

Primary Care & Family Medicine

Every visit type, one simple workflow for your staff.

Women's Health

Virginia Women’s Center: 90% of visit reasons bookable by patients online.

Pediatrics

Age-based triage, and parents book 24/7.

Optometry & Ophthalmology

Pre-op, post-op and exams, coordinated in one record.

Urology

Your patients stop playing phone tag.

Dermatology

Route cosmetic-sounding requests hiding medical urgency correctly, and see up to 94% cancellation.
Platform

Platform Overview

Three coordinated engines on one Healthcare CRM.

Enterprise Integrations

Works with your existing systems

Revenue Analytics

Turn patient engagement into growth

Security & Compliance

SOC 2 Type 2 audited. Follows HIPAA standards.

Health Systems

One workflow across every location
Your Benefits

EVALUATE

Case Studies

Real results, from a 5-location practice to a 45-location group.

Operational Transformation

AI Patient Service Maturity Model

Get Started

Schedule Demo

See it in action

Contact Sales

We're here to help you succeed

LEARN

Blog & Insights

Latest thinking on healthcare patient access & service

Resource Library

Guides, whitepapers, and templates
Kara

2ND PLACE IN ALLSCRIPTS OPEN APP COMPETITION

April 10, 2020
Keona Health

“More than 98 developers answered the call to “Start a Revolution” by creating innovative applications that integrate directly with Allscripts.” Keona Health won 2nd place and $100,000.