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Watch: Telephone Triage Training Session With Cleveland Clinic's Teletriage Founder

Learn the essentials of successful telephone triage from Gina Tabone, the founder of Cleveland Clinic’s teletriage department.

  • Leverage evidence-based protocols like STCC to guide triage decisions
  • Discover how triage nurses independently resolve 55% of patient calls
  • The future of nurse triage: empathy in the AI era
  • Explore the trust-building power of telephone nurses
  • Quality monitoring tips
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Our Trusted Partners

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The Art of Telephone Campassion

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Nurses = #1 Most Trusted Profession

Learn how your skills can impact patient outcomes, reduce unnecessary ER visits, and provide critical support to medical practices.

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Patient Trust = Compliance

Develop the unique blend of critical thinking & empathy required to guide patients effectively, even without face-to-face interaction.

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Compliance = Optimal Outcomes

Data confirms that virtual triage outcomes are the most optimal if performed by skilled RNs rather than on-call providers.