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Watch: Telephone Triage Training Session With Cleveland Clinic's Teletriage Founder

Learn the essentials of successful telephone triage from Gina Tabone, the founder of Cleveland Clinic’s teletriage department. See how Keona's telephone triage software puts those protocols to work on every call.

  • Leverage evidence-based protocols like STCC to guide triage decisions
  • Discover how triage nurses independently resolve 55% of patient calls
  • The future of nurse triage: empathy in the AI era
  • Explore the trust-building power of telephone nurses
  • Quality monitoring tips
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Our Trusted Partners

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The Art of Telephone Campassion

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Nurses = #1 Most Trusted Profession

Learn how your skills can impact patient outcomes, reduce unnecessary ER visits, and provide critical support to medical practices.

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Patient Trust = Compliance

Develop the unique blend of critical thinking & empathy required to guide patients effectively, even without face-to-face interaction.

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Compliance = Optimal Outcomes

Data confirms that virtual triage outcomes are the most optimal if performed by skilled RNs rather than on-call providers.

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