08 Nov [webinar] Secrets to Establishing a New Healthcare Call Center
In this webinar, Stephen Dean, COO of Keona Health, discusses the considerations for a new call center. Stephen has worked with both distributed workflows as well as call centers of every size. Learn how to evaluate your existing service compared to a call center workflow. What are the myths and hidden challenges? Where do new managers stumble? Take away practical tips for your workflow no matter your size or specialty.