[webinar] Staffing a New Call Center

21 Nov [webinar] Staffing a New Call Center

In this webinar, part of our intro series to call centers, Stephen Dean, COO of Keona Health, will discuss tips for how a new call center can approach staffing. Learn how to forecast call volume and staff appropriately. Take the most important skills for your staff and create a useful dashboard. What are the myths and hidden challenges? Where do new managers stumble? Take away practical tips for your staffing no matter your size or specialty.

StaffingNewCallCenter

In this webinar, part of our intro series to call centers, Stephen Dean, COO of Keona Health, will discuss tips for how a new call center can approach staffing.


Contact us to request a demo