29 Jun [webinar] Next Generation Telephone Triage featuring Cindy Feeley
Join Cindy Feeley, Director of Patient Relations and Process Improvement at Chesapeake Urology, as she discusses her work implementing next generation telephone triage. Chesapeake Urology is the premier mid-Atlantic urology practice, and as former VP over call centers for banks like Chevy Chase and Citibank, learn how Cindy is bringing the capabilities of customer service from finance to telephone triage.