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“We are seeing evidence that [Keona’s] approach improves response time, reduces cost, and increases patient and staff satisfaction. Their service has the potential of becoming the standard of care for phone triage in ambulatory care around the world.”
John Thorp, Division Director, Women’s Primary Healthcare and Vice Chair for Research, UNC – Chapel Hill
“I like Keona because it is convenient for questions that deal with non-emergencies. I don’t have to wait on hold or explain my problem only to wait for a call back. I can ask my question without all of the other obstacles of a phone call and wait for the response.”
Anonymous patient feedback